Paraphrasing
Ask, “are you saying ______?”
LISTEN to understand not to respond.
“I think I get what you are saying let me just check in again with it to see if I got everything.”
Sometimes listening does not require a response from you. The person needs you to hear them. Try, “Thank you for telling me.” It does not matter if you agree, approve, or judge it as wrong, When you are listening you just need to show up as a good listener.
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